This application is designed by a team of educators with the student in mind. Registration is free and allows the student to see all the tutors available for each subject in our database. All of our tutors have been screened and interviewed by LearningBurg before becoming part of our team. The student can view the tutor's educational credentials, past teaching experience, and reviews.
The process begins with the student choosing the tutor whose subject knowledge, teaching style, rating, and credentials best meets and complements the student's needs. Once the student decides on a tutor, the student can register in a specific session through our application. The student has the freedom to anonymously rate the tutor after the completion of the session, and the student is not obligated to use that tutor in the future.
Currently we are offering one-on-one sessions. Each session is exactly one hour long. In each type of session, there is real-time interaction between the tutor and the student using our virtual whiteboard.
As soon as a student registers for a session, the student's parent or a legal guardian will immediately pay for that session with a credit card. The student will be confirmed for any specific session only after the payment has been made. Please note that students under the age of 18 will need a parent or a legal guardian to register for sessions through LearningBurg.
The student will not be charged if the tutor cancels the session. The student can withdraw or cancel any one-on-one provided the cancellation is done at least 6 hours prior to the start of the particular session, and the student will be refunded 100% of the tutoring fee. However, if the student drops or withdraws from the session after it has started or with less than 6 hours before the start of the session, the student will forfeit 100% of the tutoring fee. Fees cannot be refunded for on-demand sessions because of their immediate-need nature. If you are not satisfied, the parent or the legal guardian of the student has 24 hours to appeal the quality of instruction to the administration after the completion of the session.
All students must have access to the Internet and audio visual capabilities on their computer.
Here are the steps of how it works:
Fill out the Sign Up form and you will receive a confirmation email. Open this email to complete the registration process. Please remember your email is your username. Log in using your username/password.
Now you are in your Dashboard. We encourage you to explore all the different sections and familiarize yourself with the site.
The next step is to click on Find a Tutor. Select the subject, grade level in which you are interested, and all tutors who are available to teach that subject/grade level will appear. Click on the View Profile link to see more information about each tutor.
Select your tutor and Register for session.
After session registration, you can pay using a credit card.
Login as student at the scheduled time, click on the link under Current Sessions (which is under the section Sessions) in your Dashboard to meet with the tutor using the virtual whiteboard.
How do I find the tutor?
Click on the Find a Tutor button in your Dashboard or click on What we offer on the Home Page to see all the tutors.
How do I register for a session?
If you are interested in any subject session, then click on the Register link on the Tutor's profile page to register.
What happens after I click on the Register link?
You will be directed to the tutor's session Schedule page. You will click on the link under Register and a request will be sent to the tutor.
What happens after I register a session?
You will get a message in the system's messaging system as well as in your email. This message will confirm if you have a spot in that session.
How do I pay for the session?
You can pay using a credit card.
How many types of sessions do you have?
Currently we have one-on-one sessions only.
What is a free session?
A free session is free; the topic is either chosen by you or by the tutor.
What is a one-on-one session?
In a one-on-one session, you get personalized help from a tutor.
What if I decide to withdraw or drop out from the session?
You are able to withdraw from or drop out of a one-on-one. If you drop six hours prior to the start of a one-on-one session, you will get 100% of your fees back. If the one-on-one session has already begun or it is less than 6 hours until it begins and you decide to drop, you will not get your tutoring fees back.
What if the tutor cancels a session?
If the tutor cancels a session then you will be given a 100% refund for that session.
What if I do not like how the tutor taught the session?
You have 24 hours to appeal, and LearningBurg will decide whether to refund your fees.
How long is each type of session?
Each session is 1 hour.
How will the tutor teach the students?
The tutor will use a virtual collaborative whiteboard which allows the students and tutor to interact. The online whiteboard has real-time audio, document upload, text-chat, and more.
Which time zone does the application follow?
We follow the Eastern Standard Time (EST). Therefore, all the sessions scheduled will be based EST.
Will my payment be securely processed?
Absolutely. We use Payeezy to process credit card payments. Payeezy is the largest online payment company has been used and trusted by millions.
Can I use a stylus pen such as a Wacom stylus in this application?
Yes, you can use one. In fact, it is convenient while using the virtual whiteboard.
Is your application compatible with iPads and Android tablets?
The application will work.
LearningBurg, P.O. Box. 196, Gladwyne, PA 19035
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